Department Overview & Responsibilities
The Operations Department supports the day-to-day functions of the City of Lilburn by overseeing several key departments that ensure smooth and effective city operations. Managed by the Assistant City Manager of Operations, the Operations Department provides leadership and strategic direction for Human Resources, the Municipal Court, the City Clerk’s Office, and Information Technology. Through this role, the department ensures compliance with policies, enhances internal processes, and promotes efficiency across departments. By managing vital internal services and fostering interdepartmental collaboration, the department plays a crucial role in maintaining operational excellence and supporting the city’s commitment to responsive, professional service.